Information Technology Infrastructure Library.
You Will Learn How To:
Global Information Technology’s ITIL Foundations Certification is designed to provide a no non-sense introduction to ITIL and certification by professionals who have actual experience in implementing best practices.
IT organizations are faced with a rapidly evolving environment coupled with a more headcount-constrained staff, where standardization on optimal systems and procedures is a critical success factor. The Information Technology Infrastructure Library (ITIL) is a set of best practices that may be used to deliver high quality IT services. ITIL’s body of knowledge represent the consensus derived from over a decade of work and experience by thousands of IT professionals world-wide, earning for it the status as de facto world standard for IT best practices.
ITIL® is a registered trade mark of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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I was a Computer Technician with a major Corporation for 33 years when organization downsizing impacted my career. After 33 years, it was hard to fathom unemployment not to mention what to do next. I was angry, frustrated, and upset! After a few calming days of contemplation and a few weeks of unsuccessful job searches, [...] Read more
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While serving in the military I often found myself interested in pursuing a career within IT. Shortly after exiting the military, I started my journey and landed a position as an apprentice with a global consulting firm. I was quickly able to recognize that I was going to need more knowledge than just a web [...] Read more
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