Delivery Methods

With Remote Live instructor training (RLIT), students can attend these same live classes from anywhere using a high-speed internet connection. We’ve built a top-notch learning environment in order to give remote students the most complete, efficient and effective transfer of knowledge and skills possible. In fact, it’s the exact same experience that our in-class students have come to expect.

Features And Benefits Of Remote Live Instructor Training Courses:

• Hands-on, live instructor-led training from any internet-accessible location
• Real-time remote access to class software and virtual lab environment
• Eliminate travel expenses and save the time spent in transit
• RLIT is compatible with PCs, Macs, and mobile devices

Which Courses Can Be Delivered Remote Live Instructor Training?
Almost all Global IT courses are RLIT. However, please get in touch with us at info@global-itech.com or call 248-557-2480 for more details.

1. What are Computer Systems Requirements for RLIT? 
Use a recent PC or Mac computer that is less than 4 years old.
Two display monitors are highly recommended

• one for joining the virtual classroom and if applicable, viewing digital books
• the other for doing your labs

It is certainly possible to train on a single monitor, however it is not quite as effective. Please get in touch with us if you are not sure.
Your internet connection

• Please use a wired, not wireless or wifi connection
• Please use a broadband internet connection and not dial-up (modem)

2. What will I need to attend a remote class
We will email you login information for both the remote classroom and for the remote lab environment. If you have a camera, that would be helpful, but is not necessary.<

3. How do we receive books/course materials?
If digital books are available, students will receive an email in PDF format. If digital books are not available, students will receive the hard copy book in the mail.

4. What if I can’t hear the audio?
Make sure you have followed the directions in the Remote Test page. If you have already done so, turn off your computer. Then plug in your USB headset (make sure there are no other audio devices plugged in). Turn your computer back on, and test your headset with a known audio source like a YouTube video.

5. Where should I attend the training?  Home? Office?
Any location that offers a secluded environment is best. You will be a part of the class just as if you were in the live classroom, and you will have the best experience if you are able to avoid being interrupted.

6. What if I have dial up or slow internet connection?
You will need to have access to high speed internet connection in order to take part in the remote classes. Minimum cable-modem speed is recommended, but not required.

7. What if I have a question during class?
Our classrooms are fully equipped with sound and a camera. You can actually speak up and interact with the instructor or the class, just as you would if you were attending the class in person.

8. What if my labs arent working or if I get stuck during a lab?
The instructor is able to connect remotely to your machine and guide you through any issues either along with the class, or privately one-on-one.

9. What if I need to reschedule or cancel my class?
You can reschedule or cancel your class just as if you were attending the class in person.