Help desk technicians assist individuals with day-to-day computer use, including installation, maintenance and troubleshooting of software, hardware, networking, and other aspects of personal computing.
As the first-tier level of support, help desk techs answer telephone calls and electronic messages from people experiencing issues with the operation of one or more computers. They may be employed by a private enterprise and serve specifically the employees of the company, which requires deep familiarity with the company’s chosen operating systems and any proprietary software applications.
The Bureau of Labor Statistics (BLS) projects that job opportunities for help desk technicians will increase faster than the average growth expected for all occupations. Consistent advancement of technology is cited as the reason for the rapid employment rise.
Real testimonials from our Students!
Thank you for changing my life. Before I started Global Information Technology (GIT), I felt like I’d be selling shoes for $7.50 an hour for the rest of my life. My lack of self esteem made me miss out on great opportunities. Your wonderful Network Engineering Professional program and extremely helpful staff helped me to [...] Read more
Adeel Irfan
I am writing this letter with extreme gratitude and appreciation. In the early spring of 2006 I decided to embark on a journey of your Network Engineering program. I knew the program would take much time and effort on both my part and yours. Before I started this program I wanted to make sure that [...] Read more
Brandon Mytty
At college graduation, I thought that a major part of my life was behind me. I would finally get the opportunity to live out life the way I was advised as a child: go to school, get a degree, get a safe and secure job. Unfortunately, I didn’t dare anticipate what was actually ahead of [...] Read more
Steve Johnson
Through this letter I want to thank Mr. Manish Modi and Global information Technology ( GIT) for helping me restart my career. I was working in the IT field and took a break for family reasons. After being a full time mom for 11 years, I recently decided to restart my career and wanted to [...] Read more
Sonal Shirodkar
My name is Lesley Goodwin and I work in financial services industry as a Marketing and Communication Manager. Over the past two years, I have exchanged emails with GIT while researching several training options. GIT continued to keep me informed of their class outline and when I learned they could coordinate a class around my [...] Read more
Lesley Goodwin
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